-93%
SupportCandy Agentgroup 3.0.7
Original price was: $59.00.$3.99Current price is: $3.99.
The SupportCandy Agentgroup plugin revolutionizes help desk operations by introducing a streamlined system for agent team division and ticket assignment. This potent tool grants the capability to meticulously orchestrate support agents by forming clusters and channeling help requests to designated teams. It allows for the creation and supervision of numerous agent groups, optimizing the distribution of tickets across different teams seamlessly. The plugin accelerates the provision of support services by directing tickets to specialist groups, enhancing the efficiency and precision with which agents handle customer inquiries. Crafted for both straightforwardness and efficacy, SupportCandy Agentgroup brings unparalleled simplicity and adaptability to the oversight of support crews. It stands as an essential asset for any enterprise aiming to refine and enhance their help desk ticket management strategies.
Version: 3.0.7
Developer: SupportCandy
Updated: April 28, 2025
GPL Box is in no way affiliated with or in any way affiliated with any third-party developers or trademark owners for products listed on gpl-box.com.
SupportCandy Agentgroup Selections
The ‘SupportCandy Agentgroup’ plugin is a transformative addition for WordPress website householders trying to lift their purchaser assist system. By enabling the grouping of assist brokers per their experience or utterly totally different pertinent components, companies can considerably enhance the productiveness and effectiveness of their purchaser assist groups. This, in flip, drives up purchaser contentment and fosters loyalty.
Implementing ‘SupportCandy Agentgroup’ introduces versatility in establishing and dealing with groups adept at tackling assorted purchaser inquiries. Guaranteeing purchasers are met with swift, educated responses enhances the standard of assist offered. The plugin furthermore grants directors the flexibleness to take a look at and ponder assist staff and express particular person agent effectivity, laying the groundwork for ongoing enhancements.
Moreover, the plugin equips website householders with precision in permission administration, bestowing the suitable diploma of entry and duties to every agent based completely on their capabilities and background. This safeguarding attribute is vital for sustaining confidentiality and stopping unauthorized entry to delicate knowledge.
- SupportCandy Agentgroup empowers purchasers to search out out and oversee agent collectives.
- It streamlines the allocation of assist queries all by way of staff members for balanced workloads.
- Shoppers have the power to tailor group configurations, set ticket routing necessities, and outline entry ranges.
- That options the potential for an infinite variety of teams, the plugin furthermore accommodates brokers in fairly a number of teams.
- It seamlessly dovetails with the SupportCandy Helpdesk plugin for cohesive effectivity.
- Shoppers income from the pliability to toggle between collective and express particular person agent views.
- The Agentgroups efficiency enhances staff synergy and augments inside communication inside assist fashions.
- It simplifies the dealing with of assist tickets, contributing to an environment nice assist workflow.
- With its intuitive design and easy implementation, the plugin is user-centric and straightforward to include.
Only logged in customers who have purchased this product may leave a review.
Reviews
There are no reviews yet.