Frequently asked Questions
At GPL Box, we support the open-source community and believe WordPress should be accessible to everyone. Unfortunately, many authors bundle support with code, resulting in no regional price adjustments and limited discounts for students or startups. That’s why we offer our solution to make WordPress more accessible for all.
All WordPress products, including plugins and themes, are licensed under the General Public License (GPL). This allows us to freely redistribute items after purchase. Your purchase on our site helps us maintain subscriptions with third-party theme and plugin developers, allowing us to keep prices affordable.
Unfortunately, we do not provide development support. For technical assistance, we recommend purchasing directly from the author (links are provided for all products) or hiring a third-party developer for coding help.
Yes, they are 100% authentic and sourced directly from the original authors.
You can use them on as many sites as you want.
We publish updates on our site as soon as they become available.
You can update the products through WordPress or manually via FTP. For detailed instructions, click here.
You can ignore it. Developers include this automatically so that you can register for their support.
Yes, absolutely! If the product is available under the GPL, we’ll do our best to acquire it for you. Simply submit your request using the support ticket system on your account page.
For one-time purchases, you can download the products as often as you like. Memberships, however, are limited to 20 downloads per day.
For one-time purchases, you’ll receive lifetime updates. For memberships, updates are available as long as your membership remains active.
We apologize, but due to the nature of digital downloads, we cannot offer refunds once the product has been downloaded.
No problem! Simply reach out to us via the support ticket system on your account page.